Blocked Drain Plumber Gordon FAQs

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Answers to what homeowners in Gordon ask us most, on pricing, licensing, booking and the local drain issues around here.

Can't find what you need? Call (02) 9072 0545 and a licensed plumber will talk you through it.

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Common questions

What It Costs to Get It Flowing

Money questions, answered straight, no hidden extras.

Do you charge a call-out fee?

No. It's $0 call-out fee on every job we quote in Gordon, whether it turns into work or not. Nothing gets spent until you say yes to the number.

Do prices change once you start?

No. The price we quote is the price you pay, no exceptions. If something changes the scope, we stop and talk it through with you before doing anything extra.

How does the 10% seniors discount work?

Mention it when you book and we take 10% off what we quote you. It applies on top of the free quote, so there's no catch to ask about.

How do quotes work?

A licensed plumber looks at the job on-site and quotes it there and then. The quote is free either way, so there's no pressure to say yes.

Common questions

Licensed, Insured and Done Properly

The legal and safety side of a drain job, in plain English.

Are you licensed and insured?

Yes. We carry NSW Plumbing Licence #275278C, we're Master Plumber accredited, and we're covered by $20 million public liability insurance on every job.

Who is responsible for a blocked sewer, me or Sydney Water?

The boundary shaft splits it. We handle anything on your side of it, back to the house. If several places on the same street are backing up at once, that points to Sydney Water's main, not your pipework.

Do wipes really block drains?

Yes, even the ones labelled flushable. They stay whole in the pipe instead of dissolving, and we pull them out of clogged Gordon toilets and sewer lines on a regular basis.

What warranty do I get?

Every job carries our lifetime labour warranty. If it's not right, we come back. No questions, no cost to you.

Common questions

Response Times and Booking

How fast we move, and what booking actually involves.

Do you work weekends and public holidays?

Yes. We're open 365 days a year, and a real person answers the phone day or night, weekends and public holidays included.

What happens after I call?

A licensed plumber answers, talks through what's happening and gets someone rolling toward you. On-site in 30 minutes is guaranteed, and nothing gets touched until you've said yes to the quote.

How fast can you get here?

On-site in 30 minutes is guaranteed once you call. Blocked drains don't pick a sensible hour, so we don't either.

How do I book online?

Use the booking form on this site and you'll lock in $50 off when you book online. A plumber still calls to confirm details before anyone heads out.

Common questions

The Gordon Questions

The local side of a Gordon drain call, the streets and pipes behind it.

What suburbs do you service?

Gordon and the surrounding Ku-ring-gai suburbs, including Killara, Pymble, St Ives, Roseville and Lindfield.

Do tree roots really get into pipes here?

Regularly. Gordon's heavy tree canopy and bushland edges send roots hunting for moisture, and they find it at any joint in an older clay line. Even a hairline crack near Park Avenue or the Gordon Recreation Grounds is enough to start a slow blockage.

Why do Gordon's older drains keep blocking?

A lot of the suburb's Federation-era homes still run on earthenware clay pipe. It cracks and loses fall with age, and once that happens debris catches at the same spot every time.

How local are you, really?

Our plumbers work the run between the council offices and the Gordon Centre shops often enough to know which streets give drains the most trouble. We're back most weeks, not just when something goes wrong. Ku-ring-gai's ridgeline suburbs share a lot of the same clay-era pipe stock, so that local knowledge carries between jobs.

Get in Touch Today with Anything Else

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